If you are on Facebook, the odds are that you are probably part of a Facebook Group. Facebook isn’t just about connecting with friends and family anymore (or people you went to high school with and haven’t seen in 20 years, lol), it’s a way to stay more connected with everything that matters in your life. Facebook Group and Facebook Pages make it possible to follow businesses you like, public figures and even common interests and hobbies. So why should you have a Facebook Group if you already have a Facebook Page for your business and a personal page – well, simply because it gives you more ways to interact.
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Before you start a Facebook Group, it’s important to know the difference between a Group and a Page. Similar to a personal profile, a Facebook Page enables you to create a profile for your business. BUT, pages are visible to everyone on Facebook. Everyone on Facebook can connect to a Page by Liking it and new posts will show up in the News Feed. Facebook Groups on the other hand are a place for people to come together around a common cause, issue, activity, or interest. They allow the members to discuss issues, post photos or video, and share relevant content. You can also choose the privacy of the group: public (anyone can join), closed (requires admin approval to enter), and secret (can join by invitation only). Like Pages, new posts in the group will show up in the News Feed of it’s members.
So, the real question is, if I already have a Facebook Page, why do I need a Facebook Group? With all the changes to the Facebook algorithms, to really make a Page work, you need high engagement from your followers, so your posts keep showing in their New Feed. It sounds simple, but it’s tricky, so most businesses are forced to run paid ads that target their ideal client audience. Also, most consumers look at a Business Page on Facebook as an advertisement for the company – they are only seeing information that the company wants them to see. More and more companies are turning to Facebook Groups instead of abandoning Facebook as a whole.
Using Groups, you can create a community that isn’t based solely around your business, but a topic within your business that others will also find interesting. Say you own your own car repair business, but you love working on Corvette’s from the 1990’s – so you create a Facebook Group for 1990’s Corvette owners. With over a billion users already using Groups – it’s a win-win to keep potential clients engaged with you.
Here’s the top 5 reasons why your business needs a Facebook Group:
- You can engage with your followers. This is where you will get all the likes and comments vs your Facebook Page. If you are asking questions, providing good content, and encouraging others to contribute – this is where the magic will happen.
- You can teach and build trust. This is your group and you are the leader. After all, you started the group because you know about the topic and can explain, motivate, inspire, and teach the content that you love. This is where you can be seen as an expert and influence people’s lives. You aren’t pushing your business but are sharing your knowledge and encouraging people to share their questions, problems, and successes.
- Stay top of mind. With a Facebook Profile or Page, there is no guarantee that your content will be seen unless people go directly to your Profile or Page. With a group, anything that is posted in the group will 100% be seen in the members News Feed. So, the more you post, the more you are seen by potential clients.
- Get feedback. Within your group, you can create polls, ask for feedback, and determine what type of content is more relevant to your members and ideal clients. Your group can be a testing ground – if you get positive feedback – move forward. If you missed the mark, then you know you need to move on to the next idea.
- Announce special offers. If you’ve tried to announce a special offer on your Business Page, you’ve probably been met with very little engagement. Unless you put some advertising dollars behind it, the odds are most of your followers aren’t even seeing it. BUT when you post in your Group – 100% of your members will see your offer.
Building an online community is an important step for any growing business. It can help you get in touch with your key demographic, gather insights, promote your business, increase consumer loyalty and more. If you want to start building a community, look no further than the world’s most popular social network: Facebook. If you want to start your own Facebook Group from your Business Page: CLICK HERE.
Want to check our Red Barn’s Facebook Group – Entrepreneur Masters? Click Here to Join!