The Power of your Net Promoter Score!

For those who don’t know, Net Promoter Score ®, or NPS ®, measures your customer’s experience, how likely they are to refer people to you, and predicts business growth. You’ve probably even provided information for this business metric without even realizing it during a survey response. How is the Net Promoter Score calculated? The NPS […]

November 22, 2018

by Jenn Donovan in Entrepreneur, Featured, Fun Stuff, Marketing, Must Read Blogs, Sales, Small Business, Uncategorized

How to take time off from your small business during the holidays!

Depending on the type of business that you run, your business can either be super crazy during the holidays, think retail, or it could experience a bit of a lull. Many service providers, especially small businesses, often see a drop in business during the holidays. But just your potential buyers have checked out and gone […]

November 8, 2018

by Jenn Donovan in Entrepreneur, Featured, Fun Stuff, Must Read Blogs, Sales, Small Business, Uncategorized

No sales team – no problem. How to increase your sales without a sales team

When you own a small business, you may not have resources available to hire a dedicated sales person, but you still need to make sales, right? When sales are your goal but not necessarily your specialty, you need to make sure every lead, every prospect counts. That one missed sale could really affect your bottom […]

November 1, 2018

by Jenn Donovan in Entrepreneur, Featured, Fun Stuff, Marketing, Must Read Blogs, Sales, Small Business, Uncategorized

It’s 2018 – why aren’t you using email marketing!

I’m sure we’ve written several blogs, emails, social media posts, and talked about the importance of email marketing, but it’s 2018 and there are still people who aren’t taking advantage of the amazingness of it so, it’s time to share some remarkable statistics with you. The return on investment is MASSIVE! There are many reasons […]

October 25, 2018

by Cindy Donaldson in Entrepreneur, Featured, Fun Stuff, Must Read Blogs, Small Business, Uncategorized

Why your current employer could be you #1 Customer

One of the biggest roadblocks for many “Want-trapreneurs” looking to launch a service based business (or any type of business for that matter) is maintaining their current income base. It’s hard to leave the security of a guaranteed salary, health insurance, paid vacations and the almighty 401K, I get it – I’ve been there. When […]

November 23, 2016

by Cindy Donaldson in Insurance, Sales, Uncategorized

Reducing Risk and a Well-Rounded Book — Expanding Your Insurance business

As an insurance provider or broker, you might have decided to specialize in a particular type of insurance. On one hand, that makes good sense, right? You’ve got expertise in a particular area, so you can give top-notch service and advice to your customers. But, by sticking to just one or two types of insurance […]

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