About Jenn Donovan

Organizational Guru, Policy and Procedure Extraordinaire, Implementation Specialist. High GSD Factor and President at the Red Barn.

by in Finance, Marketing, Uncategorized

The Department of Justice is looking at your website – are you ADA compliant?

Compliance. It’s a word that finance managers are all too familiar with. We know it might cause a slight sinking feeling, but compliance guidelines exist to protect everyone — You and your customers. That’s why it’s vital to understand the impact and implications of the new Americans with Disabilities Act (ADA) guidelines issued by the […]

by in Marketing, Sales, Uncategorized

Why You Should Be Using Drip Campaigns

When someone subscribes to your email list, it’s important to capture their newfound interest by making a strong connection. The best marketers use drip campaigns to quickly interact with new fans in a short period of time. A drip campaign is an automated series of emails sent to your subscribers. The emails are sent on […]

by in Finance, Marketing, Uncategorized

Banks and the social media compliance debate

We work with several financial institutions, and we know that one of their main concerns is compliance – How do you make sure that what you’re saying in your Facebook or Twitter feeds meets all of the rules, regulations, and guidelines of the financial industry? Compliance can be a headache, but that shouldn’t stop you […]

by in Entrepreneur, Must Read Blogs, Operations, Uncategorized

10 Habits of Hyper-Productive People

I’m Jenn (that’s not me in the picture). I’m known at the Red Barn as the Ops Beast – and I didn’t get that name by procrastinating. I take pride in being efficient and quick while still maintaining the level of quality needed to do my job. Don’t get me wrong – I’m not perfect […]

by in Culture, Sales, Uncategorized

Delight Your Customers

We’re all familiar with the 10 commandments of customer service: The customer is always right, know your customers, listen to your customers, etc. But in a world when news and opinions are widely shared on social media and stories go viral on the internet, why not delight your customers. ReferralCandy, which operates a customer referral […]

by in Finance, Marketing, Sales, Uncategorized

Creating New Banking Customers – The Art of the Email Drip

If you oversee the marketing or sales for a bank or credit union, you’ve probably placed your fair share of ads in local newspapers, had some promotions on the local radio show, and launched a fabulous Facebook page. Hopefully, you’ve gotten some feedback, adjusted your strategy, and carried on. One marketing avenue you might have […]