by in Featured, Must Read Blogs, Operations, Uncategorized

The one thing your business MUST have – but many go without…

You guessed it…Ah, the humble employee handbook — How little it’s appreciated. I’m often surprised when I begin working with a company and I ask to see their employee handbook and I get the “Yea, it’s on our to-do list – we are a small company though so it doesn’t really matter…..does it?” It does. […]

by in Culture, Must Read Blogs, Uncategorized

When salespeople fail, it might not be their fault

Being a salesperson is a tough job. Trying to convince the public they really need a product or service is very challenging, and with a cold-call conversion rate some way below 1%, it’s (very) often a thankless task. You don’t shrink from a challenge though, especially when your business needs to hire great salespeople to […]