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News, tips, resources, and advice on business operations.

mistakes
September 24, 2020
by Jenn Donovan in Culture, Featured, Must Read Blogs, Operations, Small Business

Are You a Mistakes Repeat Offender?

Everyone makes mistakes – we are human after all.  But, are you a repeat offender?  Do you even recognize you’ve made a mistake?  Are you constantly doing damage control? Deep breath – you aren’t alone. Here are some tips and guidelines to help you reduce the number of mistakes you are making, what to do […]

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handbook
September 10, 2020
by Jenn Donovan in Culture, Operations, Small Business

Is Your Employee Handbook Collecting Dust?

Unless you are a new company who just penned your employee handbook, odds are that yours hasn’t been updated in quite some time – at least not a major overhaul. The way we work and what our employees come to expect from a workplace have changed a lot over the past couple of years. Of […]

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score
August 27, 2020
by Jenn Donovan in Market Reports, Operations, Sales, Small Business, Tips

The Power of your Net Promoter Score!

For those who don’t know, Net Promoter Score ®, or NPS ®, measures your customer’s experience, how likely they are to refer people to you, and predicts business growth. You’ve probably even provided information for this business metric without even realizing it during a survey response. How is the Net Promoter Score calculated? The NPS […]

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feedback
August 20, 2020
by Jenn Donovan in Featured, Fun Stuff, Marketing, Must Read Blogs, Operations, Tips

How to Tell if You are Getting Sincere Feedback

Asking for feedback is a pretty normal part of life, right? You ask for people’s opinions all the time: Do they like a new recipe you made, do they like this color paint for the living room, does this new shirt make you look fat?, etc. Do you always get the truth… maybe not? In […]

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Three P's
August 6, 2020
by Jenn Donovan in Entrepreneur, Operations, Small Business, Tips

The Three P’s – Policy, Process, Procedure

The Three P’s are kind of a big deal here at Red Barn. However, many people don’t quite understand what the difference is between a Policy, a Process, and a Procedure. In fact, many people use the terms interchangeably, and often incorrectly. Regardless of how you use them, it’s important to know that they are […]

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online biz
March 20, 2020
by Cindy Donaldson in Entrepreneur, Featured, Operations, Small Business

Moving your Biz online during COVID19

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flexible work schedule
February 6, 2020
by Cindy Donaldson in Culture, Entrepreneur, Featured, Fun Stuff, Operations, Small Business

The Power of Flexible Work Schedules

At the Red Barn, we have a standard 8-4 schedule, but we still consider it a flexible work schedule – meaning Jenn and I will typically log in to Skype around 8 am EST to connect and Jenn usually checks out around 4 pm to head to the gym but that’s about as structured as […]

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time blocking
January 30, 2020
by Cindy Donaldson in Featured, Fun Stuff, Operations

Want to be more efficient? Block your Time.

If I want to get something done and be efficient – it needs to be in my calendar, that’s how I block my time.  If it’s not there it doesn’t exist.  I take my calendar to the next level and use the Time Blocking Method. I learned this little trick over a decade ago from […]

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February 28, 2019
by Jenn Donovan in Entrepreneur, Featured, Must Read Blogs, Operations, Small Business, Uncategorized

Social Media – How to Manage the Different Platforms

We work with a lot of small business owners – some have been in business for decades and others we’ve helped recently launch – and one of the questions we ALWAYS get asked is, “Do I really need to be on social media and what platforms should I use?” We get it, Social Media is […]

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February 21, 2019
by Jenn Donovan in Entrepreneur, Featured, Must Read Blogs, Operations, Small Business, Uncategorized

Solopreneur or Entrepreneur – what’s the difference?

When you hear about people starting their own business, they are often referred to as an entrepreneur. But there’s another term that although it’s not new, it’s become more popular as of late – solopreneur. Many entrepreneurs start out as solopreneurs, meaning they are the only “employee” of the company, but if you plan on […]

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