Operations

News, tips, resources, and advice on business operations.

mistakes

Are You a Mistakes Repeat Offender?

Everyone makes mistakes – we are human after all.  But, are you a repeat offender?  Do you even recognize you’ve made a mistake?  Are you constantly doing damage control? Deep breath – you aren’t alone. Here are some tips and guidelines to help you reduce the number of mistakes you are making, what to do […]

Are You a Mistakes Repeat Offender? Read More »

score

The Power of your Net Promoter Score!

For those who don’t know, Net Promoter Score ®, or NPS ®, measures your customer’s experience, how likely they are to refer people to you, and predicts business growth. You’ve probably even provided information for this business metric without even realizing it during a survey response. How is the Net Promoter Score calculated? The NPS

The Power of your Net Promoter Score! Read More »

Scroll to Top