Cindy Donaldson

customer experience

Marketing Trends 2020 – customer experience

What we do as an industry has dramatically changed over the past decade.  We’ve shifted from trying to convince people to buy, to do, to act, to honing in on our customer’s journey and customer experience. CX will rule Marketing and Advertising in the next decade. The Customer Experience (CX) is king. People no longer

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Bryan Gross

Bryan Gross and Myra Quick talk college grads and entering the workforce

Bryan Gross, VP for Enrollment Management and Marketing at Western New England University, and Myra Quick, Founder and CEO of  Fast Forward Learning and Development and the creator of the Mastermind Program Crosswalk Coalition, talk about student readiness when it comes to heading out into the real world and getting their first jobs. Do students

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